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Legal

Privacy Policy

HOTCLUB Privacy Policy

Effective Date: 5/1/2026

This Privacy Policy explains what information HOTCLUB ("we," "us") collects, how we use it, and the choices you have. It works together with our Terms of Service. By using our Services, you agree to this Policy.

1. Information We Collect

  • Account information: your email address, and HOTCLUB login credentials.

  • Purchase information: your plan (Silver, Gold, or Gold+), order details, and purchase time. Payments are handled by third-party payment providers, so we do not store your full card details.

  • Connected account data: information from Microsoft accounts you connect to the Services, only as needed to run the features you choose. You must own these accounts or have written authorization to manage them.

  • Usage and technical data: IP address, device, app version, error logs, and activity logs.

  • Support communications: messages, logs, and screenshots you send when asking for help.

2. How We Use Your Information

We use your information to:

  • provide, run, and improve the Services;

  • process payments and manage your license;

  • give technical support and investigate issues;

  • detect and prevent fraud, abuse, and unauthorized or unlawful use;

  • send important service notices, such as software updates;

  • comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We share it only with:

  • Service providers that help us operate, such as payment processors, hosting, and analytics;

  • Authorities or legal parties when required by law, a court order, or a lawful request, or to protect our rights and users;

  • A successor company, if HOTCLUB is merged, sold, or restructured.

4. Your Responsibilities

If you use HOTCLUB to handle other people's data (for example, lead research), you are responsible for making sure that data is publicly available and collected with proper consent, and that your use follows applicable privacy laws. You must not use the Services for unauthorized access, credential brute-forcing, or account harvesting.

5. Data Retention

We keep your information only as long as needed to provide the Services, meet legal and accounting requirements, resolve disputes, and enforce our Terms. When data is no longer needed, we delete or anonymize it.

6. Security

We use reasonable technical and organizational measures to protect your data. No system is completely secure, so we cannot guarantee absolute security. Please keep your HOTCLUB credentials confidential, as you are responsible for activity under your account.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, or to object to certain uses. To make a request, contact us using the details below. We may need to verify your identity first, and we may keep data we are legally required to retain.

8. Children

HOTCLUB is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has given us data, contact us and we will delete it.

9. Changes to This Policy

We may update this Policy at any time. Changes take effect when posted on our official store or user dashboard. Continued use of the Services after an update means you accept the new version.

10. Contact Us

For privacy questions or requests, contact us through our official store or via Telegram: @SieKimberly.

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